Hiring an HVAC Technician: Ask These 7 Questions First!

As the temperature drops, you may be thinking about your home or business’s heating system. With the right HVAC technician, you can ensure your system is in tip-top shape and ready for the colder months.

However, finding the right technician can be a challenge. There are many factors to consider, from experience and licensing to rates and references.

To help you navigate the world of HVAC technicians, we’ve compiled a list of essential questions to ask before hiring. Whether you’re looking for routine maintenance or emergency repairs, these questions can help you find a skilled, trustworthy technician who will keep your HVAC system running smoothly all season.

1. Are You Licensed and Insured?

When hiring an HVAC technician, it is important to ensure they are licensed and insured. In Canada, most provinces require HVAC technicians to be licensed and insured to work on HVAC systems. A licensed and insured technician will have the necessary skills, training, and expertise to work on your HVAC system safely and effectively. They will also have insurance to protect you and your property in case of accidents or damages.

2. How Many Years of Experience Do You Have?

Another vital question to ask an HVAC technician is their years of experience. HVAC systems are complex and require a high level of technical expertise. A technician with many years of experience will have encountered a wide range of HVAC problems and can diagnose and repair issues quickly and efficiently.

3. What Services Do You Offer?

When hiring an HVAC technician, you have to understand the services they offer. HVAC technicians can provide a wide range of services, from routine maintenance to emergency repairs. Some technicians may specialize in specific types of HVAC systems, such as commercial or residential. Knowing what services a technician offers can help you determine if they are the right fit for your needs.

4. What Are Your Rates?

The cost of HVAC services can vary widely depending on the technician and the services provided. When hiring an HVAC technician, it is important to understand their rates and pricing structure. Some technicians may charge by the hour, while others offer a flat-rate pricing for specific services. Understanding the costs can help you budget for HVAC services and avoid unexpected charges.

5. Can You Provide References?

One of the best ways to determine if an HVAC technician is right for you is to speak with their past clients. A reputable technician should be able to provide references from satisfied customers. Speaking with past clients can give you insight into the technician’s expertise, professionalism, and customer service.

6. What Brands of HVAC Equipment Do You Work With?

If you have a specific brand of HVAC equipment in your home or business, you must ensure that the technician you hire is familiar with that brand. Different brands of HVAC equipment have unique features and requirements, and it is important to hire a technician with experience working with your specific brand.

7. Do You Offer Emergency Services?

HVAC emergencies can happen anytime, so you must have a technician who offers emergency services. When hiring an HVAC technician, ask if they offer 24/7 emergency services. Having a technician on call can give you peace of mind knowing you can get help quickly if you experience an HVAC emergency.


When hiring an HVAC technician, there are several important questions that you should ask to ensure that you are getting the best professional for the job. By asking these questions, you can ensure that your HVAC system is in good hands.

For the most trusted HVAC contractor in Edmonton, contact Legacy Heating. We offer the most comprehensive and cost-effective HVAC products and services in the area. You can also ask us about our No Payments, No Interest for 1 Year Financing Policy. Call us now for your free quote!

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Legacy only uses the most efficient and cost-effective HVAC products. We pride ourselves on putting quality and customers first! We will equip your new home with the best HVAC system and offer the most reliable residential heating service in Edmonton and Calgary.

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